Help docs
Everything from first signup to your first live flow. Stuck anyway? Open a ticket from Help inside the app; a human answers.
Getting started
From signup to your first live flow in about ten minutes.
10 min
Connect Instagram
The professional account requirement, OAuth, and tester mode.
8 min
Create a flow
Trigger words, the reply, the button, and the link.
6 min
The follow gate
Turn commenters into followers before the link lands.
4 min
Map a flow to a reel
Bind a comment flow to one post, and read your stats.
5 min
Meta app setup (vendor console)
The platform-level Meta app: webhook, verify token, redirect URI.
12 min
Team, roles, and billing
Seats, permissions, plans, and what happens when things lapse.
6 min
The monthly contact allowance
Every plan includes a monthly allowance of unique people, with unlimited messages per person. Here's how it's counted.
3 min
Multiple Instagram accounts and the one-account rule
Connect several accounts to one workspace, and understand the rule that protects them.
4 min
Your data: privacy and deletion
What chatlasso stores, how it's protected, and the three ways to delete it.
3 min
Troubleshooting: my flow isn't replying
The five reasons a flow stays quiet, in the order to check them.
4 min